Privacy Policy – Kafra Systems Ltd.

Last updated: 15 June 2025

Kafra Systems Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

2. What Information We Collect

We collect and store the following personal data during your use of our service:

3. Why We Collect Your Data

We use your data to:

4. Legal Basis for Processing

We process your personal data based on your explicit consent, which is recorded at the time of use.

5. Who We Share Your Data With

We use the following service providers (all GDPR-compliant):

6. Cookies and Tracking

We use essential cookies and local storage to ensure the chatbot functions correctly and remembers your session context. These are not used for tracking or marketing purposes.

Google Analytics (GA4)

We use a tool called Google Analytics to understand how people use our website. This helps us improve the experience for everyone. Google Analytics collects things like:

This information is anonymous—we do not collect your name, email, or anything that directly identifies you.

We ask for your consent before using Google Analytics. If you decline, no tracking will be done. You can also change your cookie preferences at any time.

We also turn on a feature that hides part of your IP address to make the data more private. The data collected is stored securely by Google and is only used to help us understand general usage trends on the site.

If you don’t want to be tracked by Google Analytics anywhere, you can install the Google Opt-out browser add-on.

7. Data Retention

Your data will be retained for one (1) year from the time of collection. You may request early deletion at any time.

8. Your Rights

Under the UK GDPR, you have the right to:

To exercise your rights, please contact: kafrasystems@gmail.com

9. Children’s Privacy

This service is not intended for users under the age of 18. We do not knowingly collect data from children, and we ask that anyone under 18 refrain from using the chatbot.